• Reverse HTTP and the cloud

    [[posterous-content:GHwyoxsqqljiFuBuxaIF]] Image via Wikipedia I recently read the IETF draft RFC for Reverse HTTP, and it looks like a pretty simple and elegant solution to a number of problems I've seen, especially with the move to cloud computing. The cloud brings with it some great possibilites but with them some...


  • Customer Support, a tale of three companies.

    Over the last few months I've deal with a whole bunch of companies, as a customer. Three stand out. One awful, one iritating and one today, fantastic. Virgin Media Last year when we moved home we moved out of a cable area, generally being happy with Virgin Media though and...


  • To follow or to nofollow...

    Sorry if you came here wondering if you should nofollow comments or something else on your site or blog, but I'm looking at it more from a crawler's perspective. Though if that is why you're here you have something to add. Basically the nofollow either in meta tags or as a...


  • From freemium to pay to play

    Increasing prices, obviously, can help your bottom line - as long as you don't alienate you users in the process by increasing them too much. But what if you're running a fremium model, free accounts for users hoping that the features of a paid for account are inticing enough that they'll give you money,...


  • American English vs British English

    A question most web companies in the US probably don't have to worry aboutbut one almost all British ones must is, do we write our pages in British English or American English? Building applications I've had more than a few conversations with @Simon_Chapman about it - we want to appeal to...